Privacy Policy
Last updated: February 29, 2024
Introduction
At Toitures & Rénos Prolux (“we,” “us,” or “our”), we take the protection of your personal information very seriously. This Privacy Policy is intended to inform you about how we collect, use, share, and protect your personal data in accordance with Quebec’s Bill 25 and other applicable data protection laws.
Information we collect
Information provided voluntarily
When using our website, you may choose to provide us with personal information by filling out the submission form or contact form such as:
- Your first and last name
- Your email address
- Your phone number
Information collected automatically
We may also automatically collect certain information when you use our website through Google Analytics. This data is:
- Your web browser
- Your operating system
- The pages you visit on our Site
- The links you click on
- The dates and times of your visits
Use of your personal information
We use your personal information for the following purposes:
- To provide you with the services requested on our Site.
- To communicate with you regarding your use of our services.
- To improve the quality of our website and services.
- To personalize your experience on our website.
- To answer your requests and questions.
- To draw up statistical portraits of the traffic on our website.
- To create personalized promotional and advertising campaigns.
Consent
By browsing our website or filling out the forms on it, you consent to the collection of the above personal information. You may withdraw your consent at any time by selecting the « refuse » option in the consent module that appears each time you visit the website.
Sharing your personal information
We do not sell, rent, or share your personal information with third parties for commercial purposes. However, we may share your information with the following categories of recipients:
- Our service providers who help us operate our website.
- The competent authorities, in accordance with the law.
Security of your personal information
We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. To ensure the security of personal information, we use the following measures:
- Access management – authorized person
- Username / Password
- Firewalls
- Policies and procedures for the management of personal information
- Double authentication if required
- Protected access to the computer server
Your rights
Under Law 25, you have certain rights that we are committed to recognizing. These include the right of access and rectification for individuals who wish to consult, modify, or delete their personal information, to the extent that our procedures and tools allow it.
Additionally, we provide the right to object, which means that data subjects have the opportunity to refuse the use of their personal information for specific purposes indicated at the time of collection. We also offer a right to opt out, allowing an individual to request that their personal data be removed from a mailing list.
Changes to the Privacy Policy
We may update this privacy policy from time to time to reflect changes to our data protection practices. Changes will be effective immediately upon posting on this page.
Contact us
To exercise one or more of the rights mentioned above, or to ask any questions regarding our privacy policy, you can contact the person responsible for the protection of personal information:
Jonathan Corbeil
Personnel Management and Privacy Officer Email: jonathan@groupeprolux.com
Phone: 819 843-4892
